ILVO, located at 9820 Merelbeke, Burgemeester Van Gansberghelaan 92/1, is the administrator of the DjustConnect platform, hereinafter referred to as DjustConnect. ILVO is committed to respecting your privacy and processing your personal data in the best possible way.
In order to function optimally, DjustConnect requires a limited amount of personal data from each user that registers on this platform. A farmer, a data provider or a data consumer can all be users of this platform. Each user is assigned an account. A DjustConnect account is personal. Multiple users can register per farmer, data provider or data user.
ILVO ensures that the processing of the obtained personal data is done in accordance with the applicable data protection regulations and this privacy statement.
This implies that we:
In this privacy statement, we explain to you which personal data ILVO processes within this scope, namely DjustConnect, what and why we use these data, how we protect these data, for how long we keep them and how you can exercise your rights.
The preceding animated video summarises the most important points of this privacy statement for you.
ILVO processes 4 types of data within the scope of DjustConnect:
Registration with DjustConnect takes place electronically via the digital access management (ACM) and digital user management (IDM) of the Flemish Government. To identify you, we process an identification number of the farmer, data provider or data buyer for which you register. The KBO number is used to determine for which (agricultural) company or companies you are allowed to assess data requests.
In order to fulfil the intended purpose of DjustConnect, data is also exchanged in real time between data providers and data users. These data may contain personal data. All users hereby always comply with all provisions contained in the DjustConnect user agreement.
The legal basis for the exchange of this data is your consent. Data providers and data consumers are data controllers. DjustConnect acts in this capacity as a data controller (see "DjustConnect as data processor and data controller" below).
An overview of which data is exchanged, by which companies and for what purpose, can be found in your personal DjustConnect dashboard under “manage data requests”. The farmer and the data provider give their explicit consent for the sharing of these data per data source and per purpose in the DjustConnect dashboard. The DjustConnect platform will not share any data without the consent of the farmer and data provider concerned. The farmer and data provider remain at all times in control of (i) which data is shared, (ii) with which user and (iii) according to which application.
Neither the data exchanged nor any personal data will ever be stored by DjustConnect.
When using the DjustConnect platform, ILVO collects data. This data includes personal data and data about the data exchanges that take place via DjustConnect (which data provider and customer, which data (API), ID number of the farm from which data is exchanged (if applicable), consent information (approval/disapproval), time, volume, duration, IP address of the data customer's server). These data are automatically collected for the purpose of:
Each user can consult which technical information is collected via the DjustConnect dashboard (Transaction Overview). Personal data is limited to what is strictly necessary within the framework of the actual data request between the data provider, data consumer and the agricultural businesses involved.
The data shared via the DjustConnect platform is never shared with others. Only you and the persons (data recipients) you have authorized have access to your data. This access will be limited to what is strictly necessary within the framework of the concrete data request between the data provider, data recipient and the agricultural companies involved.
ILVO only stores the hashed personal ID, surname, first name, (personal) email address, as well as the KBO number, the consents and an overview of which data is exchanged from the company for which you have registered (as farmer, data provider and data buyer). ILVO takes sufficient technical and organizational measures to protect your data. These appropriate measures take into account the state of the art and the costs of implementation.
We do not retain your personal data any longer than necessary: we only retain it long enough to provide our services to you as a user or for other important reasons, such as legal obligations, dispute resolution or to enforce our agreement.
You may cancel your registration with DjustConnect (and delete your user account) at any time by sending a simple request to info@DjustConnect.be. All personal data associated with your personal user account will be deleted at that time.
If you are the only user of the farm, data provider or data consumer, deleting your account will not only delete your personal data, but will also delete all consents already given. This will immediately and automatically stop all active data exchanges.
The historical technical information of the data sharing itself is not deleted. This data, with your email address as identifier, is kept in order to provide transparency about past data exchanges even after your account is closed. We do this to be 100% transparent about the proper functioning of the platform and the correct application of your consents.
The DjustConnect portal provides you with an overview of the data we hold. If any of your data is incorrect, you can have it corrected by:
You have the right to cancel your registration as a user of DjustConnect by sending a request to delete your account to info@DjustConnect.be.
If you do not agree with the way in which we process your data, you can contact the ILVO Data Protection Officer at email@example.com. In addition, you can lodge a complaint with the competent supervisory authority (Flemish Data Protection Authority).
EU data protection law distinguishes between an organization that process personal data for its own purposes ("data controller") and an organization that process personal data on behalf of the controller ("data processor"). If you have a question or complaint about how your personal data is handled, it should always be directed to the relevant data controller, as they are responsible for processing your personal data.
DjustConnect may act as either a data controller or a data processor in respect of your personal data, depending on the circumstances.
For example, if you create an account on the DjustConnect platform, DjustConnect will be a data controller with respect to the personal data you provide as part of your account. DjustConnect will also be the processor of the personal data we have obtained (your email address and consents) and any technical information surrounding the data exchanges that we automatically collect. This data is mainly processed internally and only for the purposes indicated. However, if DjustConnect use an external sub-processor (e.g., an IT provider) to perform this task, we monitor the processing via a processor agreement. You can ask us for an overview of the sub-processors we use.
In these circumstances, DjustConnect does not decide which personal data will be exchanged, nor are we responsible for the continued accuracy of the personal data provided. Any questions you may have regarding your personal data and your rights under data protection law should therefore be directed to the data provider and/or the data recipient, indicated in the respective data request, who act as data controllers. You can find all data per data request in your DjustConnect dashboard under manage data requests.
For more information, please contact the ILVO Data Protection Officer:
T +32 9 272 26 56
To prevent anyone other than yourself from accessing, changing or deleting your data, we ask you in this case to identify yourself by sending a scan/copy of your identity card so that we can identify you.
The data controller is:
Institute for Agricultural, Fisheries and Food Research (ILVO)
Burgemeester Van Gansberghelaan 92 bus 1, 9820 Merelbeke
T +32 9 272 25 00
We may change this privacy statement. The modified version will always be posted on this page. Significant changes will also be announced on the home page of www.DjustConnect.be, on the login screen or via an email message to all registered users.
This privacy statement is interpreted in accordance with Belgian law. In the event of a dispute and in the absence of an amicable settlement, the courts of the district of East Flanders, Ghent division, shall have exclusive jurisdiction.